I was in the market to trade my truck in on a new one, and I went to several different lots looking around. Not one sales person came out to greet me, or ask if they could assist me, until I went to Diehl Chrysler dodge jeep toyota. That’s where I met Josh Philips! He was amazing, greeted me as soon as I got out of my truck. Answered all my questions and was knowledgeable as well as very helpful!! Because of this I am now a proud owner of a new Dodge Ram!! I love it!!! Thanks Josh!!
Great courteous service. Quick and very efficient! Excellent staff! Thank you for great experience!
Awesome job! Thanks again.
Great experience. Courteous, friendly and promptly done
My Jeep had a problem with the starter button, got appointment for the next day and it was up and running the same day. Very pleased.
Customer service was wonderful.
Everything went smooth. Work was completed when promised.
Appointment was scheduled by phone, work on the vehicle was done in a timely manner and the communication was excellent.
Very professional to work with. Explain in detail the work that needed done.
State inspection, fast service, checked for active recalls. Ordered the part and will call when available.
I had to bring my Jeep in for a recall, and Diehl accomodated my schedule and was very polite and professional. They also inspected it since my inspection was up next month. Everyone was polite and courteous.
Everyone was courteous, informative and efficient.
I never much enjoyed going to a dealership but the employees here make a difference. I went to look at the used inventory and Alex was the best car salesman I've met.
Thanks to Dan Wimer for teaching me how to drive my first manual. I love my new GTI. Funny guy and very friendly. Great experience!
The mirror was clicking and not responding as it should be. They had replaced the driver side, this is the passenger so they ordered the part when I made the appt they just had to verify it was indeed that mirror acting up is all. Shawn is awesome!!! He listens!!!!!!!!!! You tell me of places the mechanics actually listen not just go uh huh, did you did you uh hih well we will look, not here. He asks what's wrong tries a couple things and ordered it. Also he did the first mirror and listened then had us show ...
Very friendly and fast service. No issues at all
Just went with our son to buy a new car. The experience was very good
Friendly and fast service as usual. Thank you very much.
Excellent service and sales people Especially Mr. Rossiter !!!
Always nice to work with this Service Dept - the shuttle driver, John was very pleasant & made the round-trip enjoyable.
They were very kind and fairly quick. They checked over a few other concerns I had. Very nice people.
I started having engine trouble with my 2013 Dodge Ram 1500 on the way to work on 6-2-21 at 5am. I was stranded and since I bought my pick up at Deihl, not only did they provide me a loaner car, but they had my truck engine tore down to nothing but a short block, replaced my cam, repaired a head, all new parts and had my truck ready by the end of the next day!!!!!! Amazing! Thanks guys! Awesome service department!!!!
Friendly an fast getting car in an out
Absolutely a wonderful experience! My husband just stopped in to look a Jeep. Dealt with Kris, they talked and my husband left. There was no pressure, no hounding. My husband was surprised! So went went back the next day. Met with Kris, he was very nice and personable, the manager Randy came out and talked with us for awhile then we met with the Bill the loaner he was just as nice. Totally surprised and impressed! My next car will be bought there as well!
Josh Philips...what a fantastic salesman! He worked above and beyond to get me into a new truck. Can't say enough about the amazing service we received!
WOW what a great buying experience, just bought my 2018 ram 1500, Josh Philips was AMAZING, this was seriously the best car shopping experience I've ever had, they were all so up front and didn't try to force you to purchase, I will recommend them to everyone and when im ready to make my next vehicle purchase it will definitely be from them again, thank you Josh and diehls for making this experience enjoyable
WOW what a great buying experience, Josh Philips was AMAZING, this was seriously the best car shopping experience I've ever had, they were all so up front and didn't try to force you to purchase, I will recommend them to everyone and when im ready to make my next vehicle purchase it will definitely be from them again, thank you Josh and diehls for making this experience enjoyable
Diehl service told me when my vehicle would be done and it was done earlier. They kept in contact during my vehicle's visit. Thank you!!
A dashboard check engine light triggered my visit to Diehl service. Quickly my car information was captured and I was on my way making a number of business stops. Approximately 2 hours later Joyce from service called me to let me know that it was a battery issue and it was fixed. Pleasant staff and a comfortable waiting area are key ingredients to mitigating a stressful repair need. Way to win over the customer Team Diehl!
Diehl did a great job repairing my Jeep Grand Cherokee ! Fast Service !
The guy that called me kept me updated on everything they tested, what was wrong and what the cost would be before they did anything. When I said don't fix certain things, there was no pushing to try and get more money out of me. I haven't driven far enough yet to see if the issue I was having is fixed yet, or not, but I have faith that it is.
I received courteous, efficient service and was completed sooner than estimated.
I received courteous, efficient service for my RV and was finished sooner than estimated.
Great service, quickly done. Friendly staff.
Took 1/2 for oil change and turn signal bulb replacement. Was pleased to know they signed me up for 2 free oil changes for the price of one!!
Very friendly staff and always quick appointments
The sales Staff and the Service Staff are top notch. I’m very pleased. Thank you again for a Great job.
Diehl is the epitome of phenomenal customer service. I did not have an appointment and they replaced my broken rear wiper and changed my oil. World class organization! Special thanks to Rich Grossman and Robert Stiehler!
Just bought my Ford F-150...it was one of the best experiences I’ve had buying a vehicle. Great price, Excellent service, Daryl went above and beyond! Highly recommend and I will be a repeat customer!
Very professional and courteous staff.
Service was excellent but mask policy needs enforced with customers as well as employees
I very pleasant experience. Waiting area is comfortable and makes waiting on your vehicle easy.
I own older cars. I researched an electric issue on one of them. After exhausting every possible solution to solve my issue. That I could think of at the time. Other dealerships recommended Diehl. I took a shot and called them. After explaining my situation. They agreed to my "Hail Mary". They solved my dilemma! Thanks!
My truck went in for inspection, passed and also got 3months of free sirius radio Outstanding!! Thanks again to Diehl Auto and all who work there, Special thanks to Shaun for hooking me up 👍
I took a recently new to me vehicle to Diehl to get a new key cut and programmed. Shawn the service advisor was very professional. They also took care of a recall that was on the vehicle that I was unaware of.
First service of my new Jeep purchased from them. It went great.
Helpful and very knowledgeable
Super fast and efficient. Also programmed my trailer brake controller. Great job.
Quick and easy! Will always recommend!
Working with Team Diehl was a great experience for us at our company. Jeff Kolish and his team did everything they could to work out a great deal for us. Our trade in value was fair, our incentive pricing on a brand new Durango was great and they even offered to deliver the vehicle to our place of work. What more can you ask for? Not to mention this vehicle is extremely nice! It’s the perfect fit for what we need traveling for work. We plan to deal with Diehl a lot more in the future! Thank you Jeff / ...
All work was done well and in a timely manner!
We just purchased a used van and they made everything so fast and easy. It hadn’t been cleaned/detailed yet so they made sure to get it done so we could pick it up in the next two days. Very satisfied with our used auto purchase and we would definitely purchase here again in the future.
Just bought a 2021 Pacifica for my wife at Diehl in Butler! Typically I hate the experience of buying a new car but this time was different. My salesman was Dan Wimer and he made the whole experience a breeze. We had been looking high and low for an all Wheel Dr., Pacifica. Stock was limited everywhere. Dan found me exactly what I needed and wanted. We did half the sale over the phone and then I went up to do the financing and pick up the vehicle and we were in and out of there in a couple hours.It’...
We bought a 2021 Pacifica AWD last week from Diehl in Butler. One of the easiest purchases I’ve ever made. After searching Western Pa and Ohio on our own to no avail, one call to Deihl was all it took. Dan found us what we wanted and we made the purchase quickly. Thanks Dan W. for a great experience. Im looking forward to the next purchase with Dan. The entire staff was very welcoming and effective. Thank you for making that car buying experience a pleasure for a change. I highly recommend the trip to Diehl in Butler for your ...
Everyone we dealt with was friendly and worked with us for the deal we wanted. Mike Riley was our salesman and is very knowledgeable of the products he sells. He answered all our questions and worked for us to get the best price for our trade in. Thanks also to Randy Mulneix for working with us. Thanks to Bill Coughenour. It was a pleasure working with you and seeing an old neighbor again. All three of these gentlemen are ultimate professionals and a valuable asset to Diehl Automotive in Butler.
I really liked my customer service rep Vic he came highly recommended and Bill who did my financing was very helpful. Both Vic and Bill explained everything in detail and took the time to make sure I understood.
Kris Smith made our first dealings with Diehl Auto the easiest vehicle purchase ever. I have never dealt with a car salesman so upfront with you. He asked what we were looking for, the amount we wanted to spend and got us there without all the back and forth. I would highly recommend Kris and Diehl Auto.
Josh was not pushy at all. He made us feel very comfortable while searching for the truck that was right for us. He’s got us to a very comfortable price range and was patient while answering all of our questions. Thanks Josh!
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